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Settings for Windows

E-mail icon E-mail

Windows Mail: follow these steps → Setting up email in the Mail app [Microsoft Technical Support].. Use the login credentials provided below. During the procedure, use the advanced configuration and select "Internet Mail" to add your Nubo mailbox.

Other applications: use the information below to configure your mailbox, refer to your application's help pages if necessary.

Do you use Thunderbird? Then consult the page about Thunderbird.

(Semi-)Automatic configuration

Connection information

  1. Use your email address and Nubo password
  2. If you need to enter a server, use
I have to choose between IMAP and POP3. What are they?

Many software packages offer the option of configuring mailboxes as "IMAP" or "POP3".

  • With IMAP, the contents of your entire inbox, including folders and sub-folders, as well as the various message statuses (read, unread, marked, replied to, forwarded...) are synchronized between your devices, so a change on one is reflected on the others.
  • With POP3, your software simply retrieves new messages from the inbox, without taking care of anything else, and deletes them at regular intervals, making them inaccessible on other devices, and deleting them from your webmail.

IMAP is more recent and is the recommended option.

I am being asked for several names (name, account name, full name, user name…). What should I do?

During configuration, you are often asked to enter the name of the person who will use this mailbox. This option can be called "name", "displayed name", "full name", "your name"... This field is free-form, you just have to enter what you want your correspondents to see when they receive your messages.

If you're asked for a "username", then this is the username associated with your account, so you'll need to re-enter your e-mail address (or your Nubo username - both should work).

If you see "account name" or "description", this is again a free-form field which will let you identify the account in the interface of the software or the application you are setting up.

Manual configuration

If that doesn't work, or you need to enter the information yourself, use the parameters below.

Full configuration information
Incoming (receive) Outgoing (send)
Protocol IMAP (or POP3) SMTP
Port 993 465
Authentication Regular password Regular password
Identifier (user name) Your email address Your email address

Cloud icon Cloud

The application "Nextcloud" allows you to keep a folder automatically synchronised with the one in your cloud and installs an integration in the file manager. This set up will display some icon for synchronisation status on your folders. This integration displays synchronisation status icons on your folders and files, and adds a context menu that lets you right-click to access, edit and share each item.

Download the synchronisation client on the Nextcloud website.

Connection information

  1. Upon opening, select "Connect to Nextcloud"
  2. Enter as server address
  3. In the browser window that opens, log in with your Nubo identifier and password, then authorize access.
  4. Back in the client configuration window, select a local folder and choose what you want to synchronize with the server

Remember to create a 'Nubo' folder as the local folder to be synchronized with the cloud.

Fix the certificate errors on Windows

If, when connecting to Nubo Cloud with the Nextcloud client on Windows, you get an "Untrusted Certificate" error, you can easily solve the problem.

  1. Quit the Nextcloud client Nextcloud without finishing the configuration.

    You'll probably need to close it from the taskbar: right-click on its icon and select "Quit Nextcloud".

  2. Open Microsoft Edge or Internet Explorer and visit this page:

    By opening this link with a Microsoft browser, it will update the certificate in its database

  3. Close the browser and reopen the Nextcloud client.

App Calendar App Tasks App Contacts Calendar, tasks and contacts

Follow these steps → Synchronizing with Windows 10 [↗ Documentation Nextcloud]. Use the login credentials provided below.

Note that this unusual procedure is a trick to integrate the links to CardDAV and CalDAV, Microsoft has not implemented them correctly in its applications. The configuration may not be optimal.

Use these login credentials
  1. The address to be copied from the app Calendar from your Nubo cloud should have this format: (this is the CalDAV link)
  2. The link you copy from the app Contacts settings of your Nubo cloud should have this format: (this is the CardDAV link)
  3. Enter your Nubo ID as username and the app password you created

Add contacts and calendars at the same time

You can add contacts directly from the Windows Calendar application. Go to the "Advanced Mailbox Settings", and add the CalDAV and CardDAV links copied from your cloud.

To make an app password

Passwords software enable external applications to be connected using unique passwords.

You can create them and manage them yourself from your cloud.

  1. Open the page 'Security' of your cloud
  2. Enter the app name (at the bottom of the list of devices and sessions recently connected to your account)
  3. Click on 'Create a new app password'
  4. Write down or copy the password displayed, you won't be able to see it after.
  5. Click on 'Finished'
Good to know

When you are creating an app password

  • Give your application a recognisable name, so that you can find it easily in the list of connected sessions.
  • If you did not copy the password, delete the application from the list and start over
  • The QR-code only works with certain application who offer this option when enter login informations

Possible options

Click on the '…' next to an element of the list to display the options - 'Revoke': delete the element from the list, the device or the app will not have access to you account anymore - 'Delete the device' : start a process to erase your data from the application in question - If the application you are configuring does not need access to your files, deselect "Allow access to file manager".

Last update: December 16, 2023